Refund Policy

Last updated: August 9, 2026

30-day money-back guarantee

If PrivateTranscribe Pro doesn't meet your expectations, you can request a full refund within 30 days of purchase. No questions asked.

This guarantee is additional to, and does not limit, any statutory cancellation, refund, conformity, or other consumer rights that apply where you live.

How to request a refund

Email support@privatetranscribe.com with the details below.

• Your license key or purchase email
• (Optional) reason for the refund - helps us improve

We'll process refunds within 5 business days.

After 30 days

Refunds after 30 days are handled on a case-by-case basis. If something genuinely doesn't work and we can't fix it, we'll work with you.

What happens to your license

When a refund is processed, this happens.

• Your license key is deactivated.
• The Starter daily word limit applies again.
• No data is deleted from your device.

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